Harmar Pinnacle Stairlift

The Harmar Pinnacle stair lift is identifiable by its unique patented drive system. This lift has a white nylon drive rack that runs the length of the rail. This unit is also very thin and folds up to 11″ wide being one of the slimmest and lightest stairlifts on the market.

Basic Troubleshooting Harmar Pinnacle Stair Lift.

If your stairlift is not operating there are a few things to check. To diagnose or troubleshoot basic problems observe the light on the end of the armrest and listen to the beeps emitted. The Harmar Pinnacle lift does not have a diagnostic display or fault codes but uses beep codes and a LED indicator light that changes color on the armrest. The colors on the LED will change from green, orange, flashing orange or red depending on the status of the lift. If your Harmar lift beeps and won’t move then refer to the owners manual to identify the beep code or LED color code. Also if the lift is beginning to drive slow or has completely stopped you’ll need to call for service.

GREEN light is normal and indicates the lift is in operating mode and may be moved in either direction. Check for any obstructions before moving the lift.

An ORANGE light indicates the lift is touching an obstruction and may be operated only in the direction AWAY from the obstruction.

A FLASHING ORANGE light, accompanied by an intermittent beep for 30 seconds (after a 5-second delay) indicates the lift has been stopped off the charge station. It is recommended that the lift immediately be moved to a charge station (either end of the rail).

RED light indicates a problem that may require a service call. Please contact your local dealer or Stairlift Repair to describe the problem and what happened immediately prior to the problem. A local technician will need to be contacted to repair the problem if it cannot be repaired over the phone.

Tip – How to program the remote controls

First, turn the red “ON/OFF” switch to the “OFF” position. Next disconnect the 6-pin footrest and 8-pin chair wire harnesses from the top of the chassis. To enter the program mode press and hold the install switch located on the top of the chassis in either direction then turn the red “ON/OFF” switch to the “ON” position. Wait for the circuit board to beep and then release the install switch, this usually takes a few seconds.

The lift will begin to beep rapidly this means the first remote control is ready to program. Press and release the “UP” or “DOWN” button of the first remote control, the first remote control is now programmed. Next press and release the “UP” or “DOWN” button of the second remote control, the second remote control is now programmed. After completing this process two beeps will indicate that both remote controls have been programmed.

Turn the main “ON/OFF” switch to the “OFF” position. Connect the 6-pin footrest and 8-pin chair wire harnesses to the chassis and then turn the red “ON/ OFF” switch to the “ON” position. Test each remote control in both the up and down directions.

For additional information and basic troubleshooting please see the Harmar Summit Pinnacle Stair Lift owners manual. If you still need assistance give us a call at 866-721-6004. We provide chairlift repair services in Northern Virginia, Washington DC, Maryland and Delaware.

The Pinnacle stair lift uses a unique drive system shown in the picture below. It’s a helical worm gear stair lift drive and does not usually require grease or lubricant. The nylon rack that runs the length of the rail should be kept clean and free of any debris.