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K2

The Savaria K2 stairlift is a battery-operated model that runs on a straight rail track. If your Savaria K2 starts to run slow and beep you’ll need to call for service. This is likely a problem with the batteries or charging system and needs to be serviced by a Savara stairlift repairman.

Tip: Do NOT turn off the power switch after each trip. Turning off the power switch stops the batteries from charging and this action will eventually drain the batteries.

Savaria K2 Stair chairlift

Diagnostics Codes

Diagnostic LEDs on the carriage front panel. There are three LEDs located on the carriage front panel that can help troubleshoot basic problems.

LEDsMeaning
Middle and right LEDs ONLeft-hand obstruction (or ready to run right)
Middle and left LEDs ONRight-hand obstruction (or ready to run left)
Middle LED ONObstruction, both right-hand and left-hand
All LEDS OFFSafety circuit fault
All LEDs ONReady to run left or right

Code Status/Fault Recommended Corrective Action checked if diagnostics display is present.

No display. Press the UP/DOWN rocker switch and see if the display comes on. Check that the key switch and ON/OFF switch are turned on.
0 – Overspeed device has been tripped. Call for service
2 – Batteries not charging (beeping sound). Check that the charger is plugged in. Charger unit may need to be replaced if the wall outlet is providing correct voltage A service tech can also check that the charger plungers are contacting the charger strip.
4 – Safety edge switch (bumper) in up direction is activated. The upper limit safety switch is activated. Footrest bumper in up direction is activated. Remove any obstacle that may have activated the switch. If necessary, run the unit in the down direction. Check the switch. Remove any obstacle in the pathway of the footrest.
5 – Footrest bumper in down direction is activated. Underpan switch is activated. Remove any obstacle in the pathway of the footrest. Remove any obstacle from underneath the footrest underpan.
6 – Safety edge switch (bumper) in the down direction is activated. The lower limit safety switch is activated. Remove any obstacle that may have activated the switch. Check the switch. If necessary, run the unit in the up direction. Check the switch.
7 – Batteries approaching critical level and need charging or replaced.
6 – Safety edge switch (bumper) in the down direction is activated. The lower limit safety switch is activated. Remove any obstacle that may have activated the switch. You have reached the lower limit. Run the unit in the up direction.
7 – Batteries approaching critical level and need charging. Check the charger and verify its plugged into a working outlet.
8 -A switch is active at power-on (toggle up, toggle down, IR up, IR down, or learn).

The K2 Stairlift user manual

K2 Stairlift Owners Manual

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CHAIR LIFT SERVICE

Stairlift broken, making a strange noise, or in need of routine maintenance? If you’re looking for quality stair lift service, repairs or aftercare contact us to schedule service today. With over 25 years of experience in the stairlift business, we know chair lifts extremely well and fix all current models. For professional, reliable service give us a call. Also, take a look at our basic troubleshooting guides for many common stairlift problems.

Stair lift repair troubleshooting most common problems

Sterling (Minivator) Handicare

Sterling Handicare 1000 stairlift service

Sterling stair lifts include the Sterling Simplicity 950, Sterling Simplicity+, Sterling 950, Sterling 1000, Sterling 1000 XXL, Sterling 2000 and their outdoor unit. The Sterling lift is easy to identify with its unique light blue switch at the end of the armrest. The … read more about Sterling

Stairlift Maintenance

Stairlift maintenance

Care and maintenance for your stairlift If you use your stairlift on a regular basis you'll want to keep it running smooth and in good working order with maintenance. Depending on the type of lift … read more about Stairlift Maintenance

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Top 5 Things to Check

Sometimes a stairlift repair can be resolved by removing a simple obstruction, verifying the main switch is turned on or resetting the lift. How to check the five most common stairlift problems and more. Troubleshooting basic stairlift problems.

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