• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to footer
  • Acorn
    • Acorn 120 Stairlift
    • Acorn 130 Stairlift Service
    • Acorn 180 Curved
    • Acorn Stairlift Troubleshooting
  • AmeriGlide
    • AmeriGlide Horizon
    • Vesta
  • Brooks
  • Bruno
    • Elan Model SRE-3000
    • Elite Model SRE-2010
    • Elite Curve Model CRE-2110
    • Bruno SRE-1550
    • Bruno SRE-2750 Electra-ride LT Stair Lift
    • Bruno stairlift troubleshooting
  • HandiCare
  • Harmar
    • SL600 Pinnacle
    • SL300 Pinnacle
    • Harmar Vantage Stair Lift
    • Harmar Helix Curved Lift
  • MediTek
  • Savaria
    • K2
    • SL-1000
    • Stairfriend curved stairlift
  • Stannah
    • Stannah Starla curved stair lift
  • Sterling
    • Sterling 950
    • Sterling 1000
    • Sterling 2000 Curved
  • Summit

StairliftRepair.com

Stairlift Service And Repairs Northern Virginia, DC, Maryland

Ten signs your lift needs servicing
  • Stairlift Service
  • Stairlift Repairs
  • Maintenance
  • Service Areas
  • Installation
  • Stairlift Removal
  • Contact Us
    • About Us

Common Stairlift Problems

Troubleshooting tips, common stair lift problems, and things to check. If your stairlift is not working, making a strange noise or won’t stop beeping there a few things you can try. These items may save you a repair call and even get your lift up and running again. The list of the most common things to check before you call:

Troubleshooting common stair lift problems

Checking these items could get your stairlift moving again.

  • Key Switch
  • Power supply
  • Battery Disconnect Switch
  • Error Codes
  • Quick video overview

Key Switch

While it may seem obvious we often receive calls to find the key switch has been accidentally turned off. Depending on the lift model you have the key switch can be located in a few different places. One of the most common locations for the key switch is on the top landing chassis side as shown in this picture. Other places key switches are located are on the chair armrest and lower front cover. Once you locate the key switch verify operation by turning it off and then back on. There are many times a key switch can appear to be in the on position when it is actually turned just slightly to the off position.

Check lift by turning on key switch to operate

Power Supply

Confirm the power supply is plugged into a working outlet. Most power supplies will look similar to the one in this picture. If the power supply is plugged in it may be the outlet is off. Check to see if the outlet is a switched outlet or if the breaker has tripped. If it’s a switched outlet you will want to have the power supply plugged into a dedicated outlet that is always on. Also, stairlifts are operated and controlled by circuits that should always be protected by a surge protector. After confirming the outlet is supplying power and the power supply is plugged in check the lift.

Check power supply to stair lift

Battery Disconnect Switch

The battery disconnect switch is the main shut off switch for the lift. The battery disconnect switch has a different function than the key switch. The purpose of this switch is to remove power from the PCB and disable all functions of the lift. Locating this switch can sometimes be difficult. The switch location will vary depending on the lift manufacturer. Typically they are located on the lift in a place that won’t be knocked into easily. This picture is the main disconnect or battery isolation switch for the Acorn 130 stairlift model. This switch is located on the front top panel adjacent to the diagnostics display of the HandiCare Model 1000 stairlift.

Acorn battery disconnect switch

Main switch also shown here on the Bruno CRE-2110

Main shut off switch battery disconnect

Error Codes

Most stair lifts have an error code or diagnostics display located on the lift. It’s a good idea to read your owner’s manual and be at least somewhat familiar with these codes. After you locate the diagnostics display check to see what error code or codes are showing to diagnose common stairlift problems. Look up the code in your user manual for more details about the error. Some codes will indicate a simple problem and some will refer you to call a local stair lift repair company. It is important to never take the cover off a lift to attempt a repair. The following is a list of the most common lifts with additional information on fault error codes and trouble indicator lights.

  • Acorn Stairlift Error Codes
  • Harmar Pinnacle Check List
  • Sterling Fault Codes
  • Summit Stairlift Troubleshooting
Checking stairlift error codes

Stairlift Repairs

These are items that can easily be checked and do not require any tools. Many common stairlift problems can be fixed quickly without a service call. Remember we do not recommend opening any lift covers and for safety, only trained technicians should install, adjust, or service any mechanical or electrical device on stairlift equipment. Also, take a look at our stair lift quick check video below. If you still need stair lift repair service in Northern Virginia, Washington DC and Maryland area give us a call at 866-721-6004. If you live outside the DC metro location check our other service locations.

Stairlift Repair

Things to check quick video overview

This quick video overview will demonstrate common issues with chair lifts and how to check them.

Share this page on social media:

TwitterFacebookPinterestLinkedIn

Primary Sidebar

CHAIR LIFT SERVICE

Stairlift broken, making a strange noise or just need routine maintenance? If you’re looking for quality stair lift service, repairs or aftercare contact us to schedule service today. With over 25 years of experience in the stairlift business we know chair lifts extremely well and fix all current models. For professional, reliable service give us a call. Also take a look at are basic troubleshooting guides for many common stairlift problems.

Stair lift repair troubleshooting most common problems

Sterling (Minivator) Handicare

Sterling Handicare 1000 stairlift service

Sterling stair lifts include the Sterling Simplicity 950, Sterling Simplicity+, Sterling 950, Sterling 1000, Sterling 1000 XXL, Sterling 2000 and their outdoor unit. The Sterling lift is easy to identify with its unique light blue switch at the end of the armrest. The … read more about Sterling

Stairlift Maintenance

Stairlift maintenance

Care and maintenance for your stairlift If you use your stairlift on a regular basis you'll want to keep it running smooth and in good working order with maintenance. Depending on the type of lift … read more about Stairlift Maintenance

Footer

Top 5 Things to Check

Sometimes a stairlift repair can be resolved by removing a simple obstruction, verifying the main switch is turned on or resetting the lift. How to check the five most common stairlift problems and more. Troubleshooting basic stairlift problems.

Stair Lift Brands We Repair & Service

Acorn Stairlifts

AmeriGlide

Bruno Stairlifts

Brooks Stair Lift

HandiCare

Sterling/Minivator

Stairlift repair and service logo

Contact StairLiftRepair.com

Main 866-721-6004

Leesburg, VA 20176

Serving Northern Virginia, Maryland and DC.

  • Email
  • Facebook
  • Pinterest
  • Twitter
  • YouTube

Search Stair Lift Information

Copyright © 2021 · Media Networking LLC · StairliftRepair.com · Terms Of Use · Privacy Policy · Advertise