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Elan Model SRE-3000

Bruno chairlift repair

Troubleshooting the Bruno Elan stair lift.

If the lift is not working the following guide has a list of common things to check. This lift does not have a diagnostic display or fault codes, this lift uses beep codes. If your Bruno lift only beeps and there is no movement there is a problem that needs to be resolved. We have most common parts in stock for fast repairs. Service for most Bruno stair lifts including the Elite SRE-2010 and CRE 2010 curved lift.

  • Make sure the seat is swiveled and in the locked position before hitting the toggle switch on the armrest.
  • Make sure the armrests are folded down. The lift will not operate if the armrests are folded up.
  • The footrest and carriage are equipped with obstruction sensors which stop the carriage if an obstacle is encountered on the stairs. The sensors are directional if you traveling up the stair and encounter an obstruction the lift will stop. Reverse the direction and remove the obstruction.
  • The lift has a circuit breaker with a built-in ON/OFF switch located on the back of the carriage. If the lift stops working completely, check the circuit breaker.
Bruno elan sre 3000 stairlift repair

Bruno SRE-3000 Owners manual


Elan Battery Charger LED’S and Meaning

The Bruno Elan battery charger is a 120VAC to 24VDC, 1A output charging unit with continuous monitoring.

LED Color, Function Status, Problem and Remedy
RED – AC power is on. If no red light is present make sure the charger is plugged into a live outlet.
RED (flashing) – Defective batteries in the unit call for service.
YELLOW- Batteries are charging, normal status is OK.
GREEN – Battery fully charged status good.

If the charging unit is plugged into a working outlet and does not have a red indicator light on it will need to be replaced. The Bruno 3000 charger contains internal circuit boards that perform many functions that can’t be easily repaired.

Checking charge voltage on Bruno lift
Checking charge voltage on Bruno lift

Audio Diagnostic Tones

The SRE-3000 uses audible tones to assist in lift diagnostics and monitoring. The circuit board provided on the SRE-3000 is equipped with diagnostic modes that continuously monitor the unit’s operation. Some tones are normal indicating standard operation, most will require a chairlift technician for repair.

  • When the circuit board is powered up the lift will: Chirp
  • When a safety device is activated it will also: Chirp
  • Seat safety disengaged: Chirp repeats every 3 seconds until the seat safety switch is re-engaged and in the normal operating position.
  • Parked position with charge not detected: 5 Beeps (3 short and 2 long) Repeats every 4 minutes until the seat safety switch is disengaged, the battery voltage increases, or the switch is pressed.
  • Battery voltage critical: 5 Beeps (2 short and 3 long). Repeats once a minute until the voltage exceeds 16V or the switch is pressed.
  • Switch active during power-up: 2 Beeps / Pause / 5 Beeps (long beeps indicate which switches are active). The unit will repeat beeps every 5 seconds until all switches are off.
  • More than one switch active: 2 Beeps / Pause/ 5 Beeps (long beeps indicate which switches are active)Repeats every 30 seconds until all switches are off.
  • Transmitter ID Memory Full: 3 Beeps (1 short and 2 long)

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CHAIR LIFT SERVICE

Stairlift broken, making a strange noise, or in need of routine maintenance? If you’re looking for quality stair lift service, repairs or aftercare contact us to schedule service today. With over 25 years of experience in the stairlift business, we know chair lifts extremely well and fix all current models. For professional, reliable service give us a call. Also, take a look at our basic troubleshooting guides for many common stairlift problems.

Stair lift repair troubleshooting most common problems

Sterling (Minivator) Handicare

Sterling Handicare 1000 stairlift service

Sterling stair lifts include the Sterling Simplicity 950, Sterling Simplicity+, Sterling 950, Sterling 1000, Sterling 1000 XXL, Sterling 2000 and their outdoor unit. The Sterling lift is easy to identify with its unique light blue switch at the end of the armrest. The … read more about Sterling

Stairlift Maintenance

Stairlift maintenance

Care and maintenance for your stairlift If you use your stairlift on a regular basis you'll want to keep it running smooth and in good working order with maintenance. Depending on the type of lift … read more about Stairlift Maintenance

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Top 5 Things to Check

Sometimes a stairlift repair can be resolved by removing a simple obstruction, verifying the main switch is turned on or resetting the lift. How to check the five most common stairlift problems and more. Troubleshooting basic stairlift problems.

Stair Lift Brands We Repair & Service

Acorn Stairlifts

AmeriGlide

Bruno Stairlifts

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HandiCare

Sterling/Minivator

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Contact StairLiftRepair.com

Leesburg, VA 20176

Serving Northern Virginia, Maryland and DC.

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