Top 10 signs your stairlift needs service or it’s going to stop working.
Many times before a lift stops working there are signs of problems that should not be ignored. Addressing these symptoms can mean lower repair cost and save you down time by keeping your lift operating. Here is a list of the top items we have encountered.
Lift Stops While Going Up
Your lift seems fine traveling down the stairs but is running slow or stopping in the up direction. This is a sign the internal lift batteries need to be replaced soon. This should only be done by an experienced technician who can also check the charging circuit, power supply and related safety circuits.
Designed to get your attention, this useful but annoying sound is your lift telling you the batteries are not charging. The likely cause, no power at the outlet or a faulty power supply. Checking the outlet for power may save you a service call. If the lift continues to beep call for service.
This can never be good, you’ll want to call as soon as possible to prevent additional damage to the lift. The scraping sound can be several different things depending on your model lift.
While some covers should move to detect an object they should never be loose, broken, rattle around or have missing fasteners.
In some cases a lift will continue to run with a broken part. This can not only be dangerous but also cause other parts to break.
Black Or Grey Dust
Typically a sign of a worn part, bushing, fitting or lift housing that will eventually cause additional problems.
You lift runs fine sometimes but can stop randomly. This could be a variety of things including an electrical short or a safety adjustment.
If you lift jumps, shutters or hesitates on the track with grinding noise the likely cause is a gearbox going bad.
Random Error Codes
If your lift flashes new codes while it’s sitting. This often happens when a lift controller or circuit board starts to malfunction.
The person riding the lift on a daily basis becomes familiar with the normal sounds. Any unusual or new sounds are something that need to be looked at closer.
To schedule service in the Northern Virginia, DC or Maryland are give us a call at 866-721-6004.