Top 10 signs your stairlift needs service or it’s going to stop working.
Lift stops while going up the stairs – Your lift seems fine traveling down the stairs but is running slow or stopping in the up direction. This is a sign the internal lift batteries need to be replaced soon. This should only be done by an experienced technician who can also check the charging circuit, power supply and related safety circuits.
Constant Beeping noise – Designed to get your attention, this useful but annoying sound is your lift telling you the batteries are not charging. The likely cause, no power at the outlet or a faulty power supply. Checking the outlet for power may save you a service call. If the lift continues to beep call for service.
Scraping noise – This can never be good, you’ll want to call as soon as possible to prevent additional damage to the lift. The scraping sound can be several different things depending on your model lift.
Loose covers – While some covers should move to detect an object they should never be loose, broken or rattle around.
Broken parts – In some cases a lift will continue to run with a broken part. This can not only be dangerous but also cause other parts to break.
Black or grey dust – Typically a sign of a worn part, bushing, fitting or lift housing that will eventually cause additional problems.
Intermittent operation – You lift runs fine sometimes but can stop randomly. This could be a variety of things including an electrical short or a safety adjustment.
Lift jumps, shutters or hesitates on the track with grinding noise – The likely cause is a gearbox going bad.
Random error codes while lift is sitting- This often happens when a lift controller or circuit board starts to malfunction.
Unusual sounds – The person riding the lift on a daily basis becomes familiar with the normal sounds. Any unusual or new sounds are something that need to be looked at closer.
To schedule service in the Northern Virginia, DC or Maryland are give us a call at 866-721-6004.