The Acorn Superglide was the original stairlift manufactured by Acorn in 90’s through 2004. Acorn has since introduced several new models like the Acorn 130 for straight staircases, the Acorn 180 for curved stairs, and other variations with features like folding track and slimmer designs to fit most homes. While discontinued several years ago there are still many Superglide models in operation to this day.
Troubleshooting the Acorn Superglide
The original Superglide lift will display a number or letter on the LED screen. If the display is off check the red battery isolation cable to confirm it is firmly seated and plugged in.
1 – This code is normal, the stairlift is operational.
2 – There is a charging issue, the power supply is off or the lift is not parked on a charging contact.
3 – OSG The Overspeed Governor has be activated.
4 – The seat is not in the correct operating position. Also check that the armrest are folded down.
5 – The key switch is off, turn the key clockwise to the on position.
6 – The final limit has been activated, the lift has traveled past its normal limit position.
7 – The footrest safety edge switch has been activated in the down direction.
8 – The footrest safety edge switch has been activated in the up direction.
9 – The carriage safety cover has been activated in the up direction.
A – The carriage safety cover has been activated in the down direction.
C – Batteries are flat and need to be replaced.
E – Brake fault.
F – Drive motor issue.
O – Batteries are low, try recharging by parking the lift on the charging contacts.
U – Board replay fault
Repairs for the Acorn Superglide
One of the most common repairs we do on this lift is replacing the black toggle switch shown in this picture. The toggle switch can break and should be replaced since its the primary way to operate the lift. Using the remote controls can be an alternate way to operate the lift until the toggle is repaired.
Reprogramming the Superglide Remote Controls
There may be times where the remote controls need to be reprogrammed. If this happens you can reprogram the remote controls be sending the lift to the bottom of the track to the charging contact and normal parking position. Next turn the seat so the digital display is showing 4 and press the toggle switch on the armrest in the down direction, and at the same time press the RED button on the remote control for 5 seconds. Turn the seat to the correct operating position and test the remote.
