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Harmar Helix Curved Lift

Troubleshooting the Helix Lift

If the lift does not operate, you can diagnose the problem by observing the LED status light on the lift and listening to the beeps emitted. A red LED status light indicates a possible problem. Is normal for the unit will beep once when turned on and the wireless remote board will beep once. Beeps should be counted after the unit is turned on and the first audible beep.

BeepsProblem
2No 12-volt power on the board
3Conflicting switches FOOTREST UP and FOOTREST DOWN
4Conflicting switches OBSTRUCTION UP and OBSTRUCTION DOWN
5Conflicting switches FOOTREST UP and OBSTRUCTION DOWN
6Conflicting switches FOOTREST DOWN and OBSTRUCTION UP 6
7Conflicting switches STOP UP and STOP DOWN switches both detected
8Conflicting switches STOP UP and STOP DOWN switches both NOT detected
9FINAL LIMIT switch detected

The Harmar Helix curved stairlift is parked at the bottom landing with a 90-degree turn.

Harmar Helix stairlift repair

Harmar Helix Curved Stair Lift Manual. The most common problem we see on the Helix lift is overtravel at the bottom or top landings. This occurs when the normal limit moves to cause the lift to hit the final limit. When this happens you’ll need to call for service and have the limits reset and the lift checked. Other than normal maintenance this lift typically only needs annual service checks.

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STAIR LIFT SERVICE

Stairlift broken, making a strange noise, or in need of routine maintenance? If you’re looking for quality stair lift service, repairs or aftercare contact us to schedule service today. With over 25 years of experience in the stairlift business, we know chair lifts extremely well and fix all current models. For professional, reliable service give us a call. Also, take a look at our basic troubleshooting guides for many common stairlift problems.

Stair lift repair troubleshooting most common problems

Sterling (Minivator) Handicare

Sterling Handicare 1000 stairlift service

Sterling stair lifts include the Sterling Simplicity 950, Sterling Simplicity+, Sterling 950, Sterling 1000, Sterling 1000 XXL, Sterling 2000 and their outdoor unit. The Sterling lift is easy to identify with its unique light blue switch at the end of the armrest. The … read more about Sterling

Stairlift Maintenance

Stairlift maintenance

Care and maintenance for your stairlift If you use your stairlift on a regular basis you'll want to keep it running smooth and in good working order with maintenance. Depending on the type of lift … read more about Stairlift Maintenance

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Top 5 Things to Check

Sometimes a stairlift repair can be resolved by removing a simple obstruction, verifying the main switch is turned on or resetting the lift. How to check the five most common stairlift problems and more. Troubleshooting basic stairlift problems.

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Leesburg, VA 20176

Serving Northern Virginia, Maryland and DC.

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